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Printing Detailed Terms and Conditions


1.1 "Contract" means the contract between us and you for the sale of the goods and purchase of the goods.

1.2 "Customer Material" means any information, documents and communication provided by You to Us.

1.3 "Delivery" means when goods are delivered to You.

1.4 "Dispatch" means when goods leave our premises by courier or postal service.

1.5 "In writing" means communication by letter, fax or email providing that it is in conformance with these Terms.

1.6 "Order Confirmation" means a written email of Acceptance of the order placed and paid for by You.

1.7 "Parties" means both Naturallythinking and You.

1.8 "Terms" are the terms and conditions contained in these Terms and Conditions of Sale.

1.9 "Us" or "Our" or "We" are Naturallythinking. Our telephone number is 0208 773 3803 and our company email is labels@naturallythinking.com.

1.10 "You" or "your" is you, the customer.

Primary Terms & Conditions

2.1 Please read these Terms carefully as these Terms, and only these terms will govern the agreement between Us and You.

2.2 These Terms are the agreement between Us and You. Any other previous agreement, condition (implied or in writing) will be relevant or accepted.

2.3 We do not sell to consumers and You warrant that You are not a "consumer" within the meaning of any applicable regulations.

2.4 These terms do not affact your Statutory Rights.

2.5 Any typographical, clerical or other error or omission in any sales literature, quotation, price list, order confirmation or other document or information issued by Us shall be subject to correction without any liability on the part of Us.

2.6 Only communication by telephone, email or in writing shall be legally binding.

3. Secrets and Intellectual Property Rights

3.1 The Parties will keep any confidential information disclosed by the other secret and will not use or take advantage of it without the other's agreement. This does not apply to information known to the receiver before it was disclosed in connection with a contract, or which becomes public knowledge without the fault of the receiver.

3.2 Intellectual Property Rights in any goods, documents, communication etc from Us remain the property of Us.

4. Your Obligations

4.1 You warrant that:

4.1.1 Your rely entirely upon yourself to choose a suitable product, any information provided by Us is purely guidance and is not in any way providing a decision on your purchase.

4.1.2 You are authorised by your company to purchase goods from Us.

4.1.3 Any communication, artwork or documents provided by You are at your disposal;

4.1.4 You shall at Your own cost: provide us with all required material in time to produce all require printing, order confirmation and proofs; and keep duplicate copies of all Customer Material and insure against its accidental loss or damage;

4.1.5 all Customer Material will not be defamatory or illegal; and

4.1.6 the Customer Material will not infringe the intellectual property rights of any third party and that You have obtained all necessary consents to enable the Customer Material to be used as contemplated in the order placed.

4.2 You shall indemnify Us against any loss, costs (including legal fees and VAT thereon), damages, claims, charges and expenses incurred by Us as a result of:

4.2.1 any breach by You of the warranties set out in these Terms;

4.2.2 the inaccuracy of the Customer Material, instructions or advice;

4.2.3 failure to supply the same within a sufficient time to enable Us to perform the contract to produce the goods in accordance with its terms;

4.2.4 any claim by a third party against Us for an infringement of any intellectual property rights of any other person or organisation which results from the Our use of Your specification or the Customer Material.

5. Prices

5.1 All purchases will be paid up front.

5.2 You shall pay us any reasonable charges at our sole discretion due to:

5.2.1 urgent projects requiring the postponement of other work or requiring overtime work;

5.2.4 any changes to delivery or delivery date instigated by You;

5.2.5 any change to any details by you;

5.2.8 any delay caused by insufficient or substandard Customer Material; or

5.2.9 any other cause attributable to You.

6. Ordering

6.1 Specifications for the goods are provided by Us in good faith based on the information provided by You to Us.

6.2 No order will be deemed to have been accepted until an 'Acceptance Email' has been sent after viewing of all artwork.

6.3 We shall be entitled after acceptance of your order to decide the best timing and method of printing and delivery.

6.4 If You cancel your order at any point after the 'Acceptance Email' has been sent have the right to withhold up to 35% of the original price of the printing.

6.5 We accept no costs incurred by You due to delivery times or our service

7. Payment

7.1 All payment is made up front. No work will be done until full payment is received.

8. Dispatch and Delivery

8.1 Any dates for dispatch and delivery are approximate.

8.2 We shall not be held liable for any costs incurred due to delivery dates.

8.3 The goods may be delivered by Us in advance of the quoted delivery date.

8.4 The delivery date may be varied with consent of both You and Us.

8.5 All errors and mistakes must be reported to us within 4 hours of signing from the couriers.

9. Risk

9.1 Risk in any goods shall pass to You upon dispatch from Us. For the avoidance of doubt, Risk in any goods during carriage including damage or a partial or full loss of goods in transit is Yours and We advise You to insure against this Risk.

10. Title

10.1 Title to any goods comprised in each consignment shall not pass to You until You have paid Us in full. However, notwithstanding dispatch and the passing of risk in the goods, title and property in the goods including full legal and beneficial ownership shall not pass to You until We have received in cash or cleared funds payment in full for the goods delivered to You.

10.2 Until title passes You shall be entitled to use the goods in the normal course of your business but hold the Goods as bailee for Us and shall store or mark them so that they can be identified as Our property and insure the goods to their replacement value naming Us as the loss payee.

10.3 All advance payment to Us in advance of delivery is non refundable.

10.4 Title to all artwork, printing plates, die cutters, tooling and other origination work and materials that we use to complete Your order remain Our property after Dispatch.

11. Our Liability

11.1 Any advice or recommendation given by Us to You or Your employees or agents as to the use of the goods which is not confirmed in writing for and on behalf of Us by one of Our company directors is followed entirely at Your own risk, and accordingly We shall not be liable for any such advice, representation or recommendation which is not so confirmed by one of Our company directors.

11.2 In relation to the production of the goods by Us, You agree that:

11.2.1 all information relating to dimensions, time scales etc are given to You by Us and by Us to You is approximate

11.2.2 the finished goods are a printed representation of the original design and will not be an exact match of the relevant Customer Material;

11.2.3 We do not guarantee to match any artwork or design ; and

11.2.4 any colours and designs may vary slightly between the electronic display and the final material;

11.2.5 We manufacture goods using digital printing techniques;

11.2.6 You have decided that you do not need lithographic printing;

11.2.7 You are satisfied with the quality of the proposed printing method used in the manufacture of the Goods

11.3 We shall not be held liable for any loss suffered by You because of advice given by Us.

12. Termination and Consequences

12.1 Either party may end a contract by immediate Written Notice if the other is in serious breach of contract and has failed to rectify the breach within 30 days of receiving Written Notice from the other party to do so.

12.2 Upon termination for whatever reason, You shall be liable to Us for all services provided and goods manufactured for You on a quantum meruit basis.

13. Force Majeure

13.1 We shall not be liable to You or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of Our obligations in relation to the goods and/or Services, if the delay or failure was due to any cause beyond Our reasonable control. Without limiting the foregoing, the following shall be regarded as causes beyond Our reasonable control

14. Law

14.1 The construction, validity, meaning and effect of any contract between You and Us shall be governed by the laws of England

14.2 Both Parties agree to have any disputes resolved in an English Court geographically closest to Croydon, Surrey, UK with appropriate jurisdiction.

The information provided by Naturallythinking on our website and via other social media channels is for personal information and interest only. It is not intended to offer professional medical advice or treatment for any condition. You should not use our site or advice within to treat health conditions or to self-diagnose... Click here for full information

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