Tracking Your Order
If you have already placed an order, please login to your account by clicking the "Order Status" link at the top of the page, here you can see the current status, any notes and tracking information which may help answer your question.
Underneath your order history are full tracking details of your order as well as details on the courier company delivering your parcel so that you can quickly and easily track online your parcel or telephone the courier company with any queries about your delivery.
If you have a question about an order click on the "View Messages" text to the right of your order details and you can send us a message relating to your order here ensuring you get the fastest service.
The fastest and most efficient way to order is online. Our prices displayed online include our online discount.
We offer fast, friendly support by email.
If you have already made an order and you are emailing about an order, please follow this link, login to your account, and click on "messages". This is the fastest way to get a response concerning your order.
Telephone SupportThe fastest support is offered by email (firstname.lastname@example.org). Please note during peak hours our phone lines can be very busy.
Monday - Thursday 9am - Midday, 1pm - 5pm
0208 689 6489Outside of the UK: 0208 689 6489
Follow us on facebook to receive regular updates on our products and receive exclusive access to discount codes and promotions.
To be redirected to the Naturallythinking Facebook page, please click here
Visit our Shop
Please come and visit our shop in Carshalton, Surrey where we offer treatments as well as products.
Monday - Friday 9am - 5.00pm
Carshalton Shop Address
For massage appointments, shop opening times and shop queries only:
Carshalton Telephone: 0208 773 3803
You are welcome to visit us at anytime, however if you plan on picking up or making a large order in the shop it is always advisable to telephone ahead or send us a message to ensure we have the stock at the shop for you from our warehouse. Click here for more information on our shop.
Warehouse & Training Centre
You can pick up orders directly at our warehouse, or view some of our products and place your order at our warehouse for pick up a few hours later.
Warehouse & Training Address
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The information provided by Naturallythinking on our website and via other social media channels is for personal information and interest only. It is not intended to offer professional medical advice or treatment for any condition. You should not use our site or advice within to treat health conditions or to self-diagnose... Click here for full information